In the case of a component failure, a professional service person can often repair the product by replacing the broken component. Our aim is to have spare parts available as long as possible, even beyond our Extended 5 Year Warranty. So, even if you own a discontinued product, chances are that we can still repair it. In the following, we would like to give you an overview of which products are serviceable.
- “Serviceable” means that the affected unit can be repaired by us or one of our partners, e.g. our distributors or service centers.
- “Limited Serviceability” refers to units that are repairable to a limited extent by us or one of our partners, some components for a certain model might not be available anymore.
- “Not Serviceable” indicates that units cannot be repaired by us or one of our partners. We have run out of spare parts.
Product Serviceability Overview
Serviceable
- A Series: A4V, A44H, A7V, A77H, A8H
- AX Series (discontinued): A3X, A5X, A7X, A77X, A8X
- S Series: S2V, S3H, S3V, S5H, S5V
- Studio Pro SP-5 headphone
- Subwoofers: Sub7, Sub8, Sub10 MK2, Sub12, Sub15, Sub2100
- T Series: T5V, T7V, T8V, T10S
Limited Serviceability [Pro Audio]
- A Series (1st Gen, discontinued): A5, A7
- F Series (discontinued): F5, F7
- MP1 (discontinued)
- Subwoofer (discontinued): Sub1, Sub10, Sub20, Sub24, SubP
- SX Series (discontinued): S1X, S2X, S3X-H, S3X-V, S4X-H, S4X-V, S5X-H, S5X-V
Not Serviceable
- SA Series (1st Gen, discontinued): S1A, S2A, S2.5A, S3A, S4A, S4VA, S5A, S5VA, S6A, S7A
- P Series (discontinued): P11A, P22A, P33A
- Classic MK3 Series (discontinued): Center, Column, Compact, Pencil
- GTC Series (discontinued): GTC55, GTC77, GTC88, GTC Sub
- HM Series (discontinued): HM1, HM2, HM3
- ANF10 (discontinued)
- ARTist Series (discontinued): ARTist3, ARTist5, ARTist6, ARTist6H, ARTist Silver, ARTist Sub